Marketing Tools
NPS Score Calculator
🔒 Runs in your browser
Calculate your Net Promoter Score (NPS) from promoter, passive, and detractor counts. See your score, percentage breakdown, and benchmark interpretation instantly.
How NPS works
Ask customers: "How likely are you to recommend us? (0–10)"
- Promoters — answered 9 or 10
- Passives — answered 7 or 8
- Detractors — answered 0 to 6
NPS = % Promoters − % Detractors
How to Calculate NPS Score (2026)
How to Calculate NPS Score — free online tool and guide with examples.